Before booking your apartment, we kindly ask you to carefully read the terms and conditions of your reservation.
To secure your reservation a credit card is required.
The total amount of you reservation will not be charged on your credit card, the details of which
will be kept in a secure server, as a guarantee for your reservation, until the day of your arrival.
Villaggio Borgoverde reserves itself the right to check the validity of your credit card by requesting the pre-authorisation before your arrival.
The payment of the total amount of the booking is requested upon arrival.
We accept payments by advance bank transfer or with the main credit cards.
In case of payment by credit card our Villaggio Borgoverde reserves the right to temporarily
withhold part of the credit before your arrival.
The tourist tax needs to be payed in cash.
Cancellations and changes
Changes and cancellation terms of the reservations vary depending on the period.
LOW AND MID SEASON
From 01/01 until 09/04, from 13/04 until 18/06 and from 13/09 until 30/12 cancellations and/or
changes are free of charge until 3 days before the date of arrival. For cancellations and/or changes made after the specified deadline or in case of no-show, the
total amount will be charged.
From 10/04 until 12/04 and from 19/06 until 12/09 cancellations and/or changes are free of charge until 8 days before the date of arrival. For cancellations and/or changes made after the specified deadline or in case of no-show, the total amount will be charged.
Arrival and departure
Check-in hours are between 15:00 and 19:00, a valid ID is requested.
Please let us know in advance your arrival time.
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